PRIVACY POLICY

Prévention du crime Ahuntsic Cartierville respects your privacy. We are committed to protecting the personal information of our users. We have adopted this privacy policy (the “Policy”) to be transparent about the data we collect, the reasons why we collect it, with whom we share it, how you can access it, and how to correct it, if necessary. In this policy, the terms “Prévention du crime Ahuntsic Cartierville”, “PCAC”, “we”, “our”, and “ours” refer to Prévention du crime Ahuntsic Cartierville.

We acknowledge our obligation to manage your data responsibly. We do not sell and will not sell your data to third parties.

his policy applies to the use of the website https://www.pc-ac.ca. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy. To make this Policy as clear as possible, we have identified the occasions when a user might potentially share personal information with us. Therefore, the Policy is divided as follows:

Learning more about the organization
Contacting us

The information collected through these different sections will be discussed in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure, and how to contact us will be addressed.

Learning more about Prévention du crime Ahuntsic Cartierville

By attempting to learn more about Prévention du crime Ahuntsic Cartierville and what we can do for you through one of the following means:

Contact by email for more information
Subscription to a newsletter
Contact form
Via our social networks

It is possible that you visit our website where various information will be collected.

We automatically collect the following information through cookies or similar technologies:

Type and version of the browser used
IP address
Page that led to the website
Geographical location
Amount of time spent on the website

We collect the following information during a first contact or as part of your communications with us:

Name
First name
Email address
Information voluntarily provided

Why: The data collected allows us to analyze how our website is used and accessed, thereby enabling us to enhance its functionality and optimize it to better meet the needs of our users. This data also allows us to offer quality service and communicate with you to help you easily find the information you are looking for.

Legal basis: Necessary for our legitimate interests (improvement and personalization of our products and services) and yours (to answer your questions and enable you to contact us).

Note that the information collected by cookies does not allow us to personally identify you. Also note that it is possible for you to choose to refuse the collection of cookies:

through your web browser
or from our cookie banner.

However, it is possible that by refusing the collection of cookies, you may not be able to access certain parts or features of our website.

You may wish to contact our customer service in case of a problem. During this process, we will collect information such as your:

First name
Last name
Email address

Why: We use this information to be able to identify you and respond to your inquiries or requests.

Legal basis: This information is necessary to correctly identify anyone contacting us and thus be able to respond to your needs.

How do we use your data?

The submission of your personal information through your use of our site is governed by this Policy. As a user of our Site, you are also committed to respecting and protecting the personal information of third parties.

We use your data specifically for the following purposes:

To develop new features and improve the website
To offer the best possible customer service
To communicate for marketing, advertising, or account management purposes
To establish statistics that guide business decisions

Our use of cookies

When you visit our website, it is possible that you provide us with information via cookies or similar technologies.

Cookies are files containing a small amount of data about a given user. This data can include an anonymous unique identifier. Cookies are stored on the user’s computer or on the hard drive of another device. They allow us to tailor your user experience each time you visit our site.

With whom do we share your data and why?

We never sell the personal information of our users. Your data is only shared in accordance with this Policy. However, when you consent to this Policy, it is possible that we may share your personal information with the following parties:

Third-party providers: In the course of our activities, we may need to share some of your data with certain third parties. For example, we might share some of your data with our IT suppliers for the performance of their duties or the execution of a service contract.

In general, the providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our website via WordPress.

However, some third-party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. For these providers, we recommend that you read their privacy policies carefully so you can understand how they will handle your personal information collected.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Policy.

List of our IT suppliers

Google Analytics: Privacy Policy

To prevent Google Analytics from collecting your data: https://tools.google.com/dlpage/gaoptout?hl=en
To customize ads appearing on various Google platforms: http://www.google.com/settings/ads

WordPress – website: Privacy Policy Google: Privacy Policy

Meta: Privacy Policy

Parties with whom it may be legally necessary: it is possible that we disclose your information if required by law or if such disclosure is necessary to:

1- Comply with the law or any legal process;

2- Protect the rights or property of Solidarité Ahuntsic;

3- Protect the safety of our Website, our users, and their data.

Parties likely to be involved in a financial transaction: it is possible that we transfer your data following a change of control, merger, liquidation, or other transaction involving Prévention du crime Ahuntsic Cartierville. The information necessary for this process will only be used to conclude the transaction, and we will not communicate these details without your consent unless the law allows us to. We will take the necessary steps to protect the confidentiality of this information and will destroy it if the transaction

is not concluded or if its use is no longer necessary for the conclusion of the transaction.

Please note that you may be directed away from our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Your Rights

Data protection laws grant you certain rights regarding your information. Specifically, you can:

Request access to your data to verify it. Note, however, that we reserve the right to ask you for additional information to prove your identity;
Ask us to modify or correct your data;
Request the deletion of the personal data we hold about you, unless we are required to retain this information to comply with legal obligations, for example;
Object to the processing of your data, unless we have legitimate reasons that outweigh your rights or interests, or if we need to continue processing this data for the establishment, exercise, or defense of legal claims;
Ask us to limit the processing of your data if it is incorrect, if you believe our processing of it is illegal, or if we no longer need to process your data but must keep it for legal reasons;
Request your data and personal information in an accessible format;
Withdraw your consent to the processing of your personal data;
File a complaint with the competent authority if you believe that we are processing your data in violation of applicable data protection laws.

Access and Control of Your Data

You can verify, modify, or delete your personal information by sending us an email at info@pc-ac.org, through the “Contact” section on our website, or using the contact details available at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with enough details so we can identify you and thus respond to your request.

Location of Storage of Your Data

Your personal information is hosted in the following country(ies): Canada, United States (Quebec). They are hosted on WordPress servers.

Duration of Storage of Your Data

We will retain all collected information for as long as necessary to achieve the purposes for which it was collected or for other essential purposes such as complying with legal obligations. We will destroy these data at the end of this period, or if you decide to withdraw your consent. If requested, once your data is deleted, you will receive confirmation that your request has been processed.

Security

To protect your personal information, we take reasonable precautions to ensure that it is not lost, misused, accessed, disclosed, altered, or improperly destroyed.

For example, we have a firewall on our website.

Internally, we ensure to:

Perform frequent backups
Grant data access only to authorized individuals who need it for their work

If you have any questions regarding the security of your personal information, please send us an email through the “Contact” section of our website or directly at info@pc-ac.org.

Age of Consent

We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and realize that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under 14 without parental consent, we will delete any information that may have been collected.

Competent Authority

If you are not satisfied with our response following a request concerning your personal information, you can contact the Commission d’accès à l’information du Québec, the public body in charge of overseeing personal data management and processing practices in Quebec, or the Office of the Privacy Commissioner of Canada for Canada.

Commission d’accès à l’information du Québec
Address: Bureau 900, 2045 Stanley Street, Montreal (Quebec) H3A 2V4
Phone: 514 873-4196
Fax: 514 844-6170
Toll-Free: 1 888 528-7741
Email: cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada
Address: 30 Victoria Street, Gatineau (Quebec) K1A 1H3
Toll-Free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
Website: https://www.priv.gc.ca/en

Changes to the Policy

We reserve the right to modify this Policy at any time; please review it frequently. Unless stated otherwise, changes to this Policy are effective as soon as they are published on our Site. If changes are made, we will notify you here of the update, so you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

Questions and Contact Information

If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or if you simply want more information, you can contact us at the following address:

Prévention du crime Ahuntsic Cartierville
Attention: Person responsible for the protection of personal information
12225 Grenet Street, Suite 2507,
Montreal, Quebec
H4J 2N7
Canada
514-335-0545
info@pc-ac.org